WORK

Foxen

Creative Strategy / Digital Rebrand

A Warmer Identity for a Customer-First Company

Foxen’s brand carried a cold, AI-generated feel that didn’t align with their core value of being “customer-centric.” They were looking to modernize and humanize their identity while keeping their existing Webflow foundation intact. Our approach focused on introducing a warmer, more approachable visual language that could scale across all marketing channels. We began with the groundwork—refining the brand architecture and refreshing the website—as the first step in a thoughtful, phase-in/phase-out evolution.

Services

Brand Strategy, Website Refresh, Marketing Abstractions

Industry

B2B SaaS / Renter's Insurance Compliance

Tools

Figma, Adobe, Webflow

Year

2025

"Jenny has been an asset to our small but mighty marketing team. She is super collaborative, responsive to feedback, and always brings creative ideas to the table. She has helped us refine our brand to have a distinctive enterprise-level feel that is still fun and versatile. We’ve worked together on too many projects to name and all were delivered thoughtfully, on time and with her artistically talented touches — from booth design, digital ads, a brand identity for a new product and everything in between."

Carolyn Chapin / CMO

Brand Architecture

Developed a cohesive brand architecture system for Foxen that clarified the hierarchy across their expanding suite of products and services. After exploring multiple naming and lockup approaches, including icon-based systems, standalone product naming, and branded-house configurations, we aligned on a unified logotype system in which all product names are typeset using the Foxen brand font in a lighter weight than the brand name, without adding the Foxen logo to each mark. This structure proved highly extensible and has become a foundational guideline for future product and service releases. Within this system, I also established distinctions between product groups such as the Waiver Suite (WaiverCore, WaiverFlex, and WaiverCell) and explored color and typographic treatments that signal family relationships while still allowing each solution to be purchased and positioned independently. 

The result is a scalable, strategically grounded product framework that strengthens cohesion across the Foxen platform.

Built for Teams, Not Just Designers

The goal of the project was to create a tailored visual kit of parts that Foxen’s in-house marketing team could confidently use across all channels. Because non-designers would ultimately be applying these elements, the system needed to be flexible, intuitive, and easy to adapt, without sacrificing brand consistency. I designed the assets to be plug-and-play where possible, while still offering enough versatility for campaign-specific needs. I also provide ongoing support to ensure the team stays aligned with the brand guidelines and to develop key art when higher-touch creative is needed.

UI Collages and Hero Abstraction Illustrations

To achieve a contemporary yet conservative evolution of the brand, we recreated their abstract UI collages to pair product-focused UI abstractions with storytelling photography across key pages and hero sections.

Website Refresh

For the Foxen website refresh, we worked within the constraints of their existing Webflow framework and delivered a full visual reskin that modernized the brand without requiring a complete rebuild. A key objective was replacing the cold, AI-generated imagery with warmer, more human-centric photography that better reflects Foxen’s core value: We are Customer Centric.